Terms & Conditions

  • all prices quoted are in ZAR
  • rates are per person per night
  • rates include accommodation and Continental and Cooked breakfast
  • management reserves the right to change rates without notice; however rates quoted for confirmed bookings will be honoured


  • all bookings require a 50% deposit of total accommodation charge, which is payable within 2 days of making the reservation - after 2 days without deposit payment, the room(s) will be released
  • all deposits are non refundable unless the reservation is cancelled at least 14 days before scheduled date of arrival and only if the room has then been resold

  • the balance and any additional expenses incurred during your stay must be paid in full prior to departure

Payment Methods

Payment may be made by any of the following means:
  • cash
  • direct transfer
  • credit cards accepted - Visa, Mastercard, Diners Club & Amex
  • cheques - only accepted for deposits where there is adequate time to ensure bank clearance


Booking confirmation
  • acknowledgement of a booking enquiry will be made, stating the total room charge, deposit required and detailing any additional information that we may require
  • upon receipt of the deposit, confirmation of your booking will be forwarded    to you by email or post

Amendments to your booking
  • should you wish to change the detail of your reservation after it has been confirmed please do so in writing
  • Please note that any changes can only be made subject to room availability

  • all cancellations must be made in writing
  • all deposits are non refundable unless the reservation is cancelled at least 14 days before scheduled date of arrival AND only if the room has then been resold

  • rooms will be available at 14:00 on the day of booked arrival
  • departure will be by 11:00 on the booked day of departure
  • delayed departures must be arranged with the prior approval of management beforehand to ensure availability
  • when making your travel arrangements it is your responsibility to ensure you arrive on the correct day and time; no refund can be given for delayed arrival or early departure

  • the room you are allotted is only for the people specified in the booking
  • the maximum occupancy is 2 adults per room
  • unfortunately we cannot accommodate persons under the age of 12
  • we also regret that no pets are allowed
  • specific room requests will be fulfilled wherever possible, however no obligation can be undertaken in this respect
  • Harrison's House is a non smoking establishment


Personal Insurance
  • it is your responsibility to take out appropriate personal travel insurance

  • the client shall take all reasonable care of the room allotted
  • in the event of any damages to the room, a suitable amount will be added to your final bill to rectify the damage and/or replace the item(s) affected

  • any problems that may arise during the course of your stay at Harrison's House should be notified immediately or within a reasonable period with Management, so that immediate action may be taken
  • complaints after your stay should be made in writing within 28 days of your departure

  • neither Harrison’s House, it's owners nor any of it's employees accepts any liability for any loss, injury or damage howsoever arising sustained by any person in or around the premises.