RATES
• all prices quoted are in ZAR
• rates are per person per night
• rates include accommodation and Continental and Cooked breakfast
• management reserves the right to change rates without notice; however rates quoted for confirmed bookings will be honoured
PAYMENT
Deposit
• all bookings require a 50% deposit of total accommodation charge, which
is payable within 2 days of making the reservation - after 2 days without
deposit payment, the room/s will be released
• all deposits are non refundable unless the reservation is cancelled at least 14 days before scheduled date of arrival and only if the room has then been resold
Balance
• the balance and any additional expenses incurred during your stay must be paid in full prior to departure
Payment
• payment may be made by any of the following means:
• cash
• direct transfer
• Credit cards accepted – VISA, MASTERCARD, DINERS CLUB & AMEX
• cheques - only accepted for deposits where there is adequate time to ensure bankclearance
BOOKINGS
Booking confirmation
• acknowledgement of a booking enquiry will be made, stating the total room charge, deposit required and detailing any additional information that we
may require
• upon receipt of the deposit, confirmation of your booking will be forwarded to you by email or post
Amendments to your booking
• should you wish to change the detail of your reservation after it has been confirmed please do so in writing
• Please note that any changes can only be made subject to room availability
Cancellations
• all cancellations must be made in writing
• all deposits are non refundable unless the reservation is cancelled at least
14 days before scheduled date of arrival AND only if the room has then
been resold
ARRIVAL AND DEPARTURE TIMES
• rooms will be available at 14:00 on the day of booked arrival
• departure will be by 11:00 on the booked day of departure
• delayed departures must be arranged with the prior approval of
management beforehand to ensure availability
• when making your travel arrangements it is your responsibility to ensure
you arrive on the correct day and time; no refund can be given for delayed
arrival or early departure
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ACCOMMODATION
• the room you are allotted is only for the people specified in the booking
• the maximum occupancy is 2 adults per room
• unfortunately we cannot accommodate persons under the age of 12
• we also regret that no pets are allowed
• specific room requests will be fulfilled wherever possible, however no obligation can be undertaken in this respect
• Harrison's House is a non smoking establishment
INSURANCE
Personal Insurance
• it is your responsibility to take out appropriate personal travel insurance
DAMAGE TO CONTENTS / PROPERTY
• the client shall take all reasonable care of the room allotted
• in the event of any damages to the room, a suitable amount will be added to your final bill to rectify the damage and/or replace the item(s) affected
COMPLAINTS
• any problems that may arise during the course of your stay at Harrison’s House should be notified immediately or within a reasonable period with
Management, so that immediate action may be taken
• complaints after your stay should be made in writing within 28 days of your
departure
OUR LIABILITY
• neither Harrison’s House, it's owners nor any of it's employees accepts any liability for any loss, injury or damage howsoever arising sustained by
any person in or around the premises.
